See where your centre stands, and what moves it forward

A short, guided assessment that turns a few focused questions into a maturity read you can act on. No preparation needed.

0–10min Save your progress and resume any time

0 Questions across eight pillars

0 CORE stages every answer is read against

The CORE framework: from reliable execution to enterprise impact

Every pillar in this assessment reads against the same four stages. Each ring is how mature a centre at that stage typically is, benchmarked against the most mature GCCs in India. Hover a stage to see it in focus.

Delivery builds credibility

Scale builds confidence

Domain depth enables ownership

Ownership creates enterprise influence

Construct

Build the foundation

Set cost and service baselines
Build core capabilities
Put governance, controls and ways of working in place

Orchestrate

Build reliable scale

Improve productivity and service quality
Standardise repeatable work
Build and scale priority capabilities

Reinforce

Increase ownership

Own end-to-end processes
Deepen domain expertise
Build stronger leaders and cross-functional capability

Expand

Create broader enterprise value

Take on wider business outcomes
Contribute to global strategy
Create new products, markets and revenue opportunities

Many GCCs establish reliable operations but take longer to build meaningful ownership. The next step is to deliberately create the capabilities that move the centre forward.

What the report covers

Your CORE stage on each of the eight pillars, weighted into one overall maturity score
A page per pillar with a sub-capability radar and the leading and lagging indicators behind it
A three-step action plan for every pillar, sequenced for impact

What you will learn

Where your centre stands today, in plain terms
The gaps holding it back, and which to close first
What it takes to reach the next CORE stage

Begin assessment

Your maturity report is emailed to you at the end.